客戶了140$的東西，我說一個月肯定能到的。
寄出去已經(jīng)快2個月了，還沒到。查跟蹤竟然到了俄羅斯的中轉(zhuǎn)站。本來是發(fā)到美國的。
客戶說耽誤他們活動，找律師投訴我，說要索賠1000多的損失。
FYI- things on my end are well under way. You will be hearing from your country’s US-China Business Council. They he confirmed you will be paying all my legal fees (total so far $1350.00) Seems would he been easier for you to just he issued me a refund.

Thanks,
Teresa

From: Teresa Marshall
Sent: Monday, January 5, 2013 9:08 PM
To: 'Jena'
Subject: RE: Filing overseas law suit

Thanks- I too, am disappointed he would not just issue my refund. Great then confirmed he will be required to pay all fees plus issue the refund. Yes, lets try to get them to not only fine him, but flag remove him from the site I placed the order. Thanks

Thanks,
Teresa

From: Jana Christians
Sent: Monday, March 5 2013 8:08 PM
To: 'Teresa Marshall’
Subject: RE: Filing overseas law suit

Hi Teresa- just a quick update I he been in touch with the lead attorney in the US/China Business Council, which is who we need to work with to get resolve. They he confirmed he will be required to issue a full refund, my fees and any costs associated with you not hing these for your event (brand image etc) We can work together on these costs, but looking at the form you filled out it will be around $1350.00. We should he next steps from these in 2 weeks.

From: Teresa Marshall
Sent: Monday, March 5, 2013 7:52 PM
To: 'Jena'
Subject: Filing Overseas law suit

HI Jena- thanks again for the time. Here is the info, please let me know what else you might need: I do not he his address, but can email her to get it. So far he is not responding.

I still he not gotten these “shipped” items, and he is not providing tracking. My event is long over, and I am out of this money.


網(wǎng)友回答：真的啊？客戶知道你地址嗎？現(xiàn)在客戶都不知道我的地址和方式。下面他該怎么呢

網(wǎng)友回答：快遞延誤，2個月了還沒到

網(wǎng)友回答：...

網(wǎng)友回答：這樣的客戶估計(jì)是個年輕人，一時沖動說的氣話。。。。以前游戲代練，客戶帳號被封了，經(jīng)常遇到這樣的事。。。

網(wǎng)友回答：是自己發(fā)錯貨了還是貨代或快遞出現(xiàn)問題了哦？

網(wǎng)友回答：客人好無語啊。怎么也應(yīng)該是找快遞投訴。

網(wǎng)友回答：當(dāng)時緊張不？哈哈，以后遇到這種問題，就知道要淡定了。多謝分享呀

網(wǎng)友回答：淡定啦·曾經(jīng)被客戶告到大使館一次的飄過啊·······無非就是大使館給你打個電話，了解下事情來龍去脈，你據(jù)理力爭的解釋下就沒有然后了。估計(jì)大使館會給客戶講：我們很遺憾。。

網(wǎng)友回答：拜托，文明文明。

網(wǎng)友回答：樓主沒有把事情說清楚啊，到底是誰的責(zé)任啊，你沒準(zhǔn)備好樣品，寄遲了？還是快遞公司弄丟了快遞？

網(wǎng)友回答：你放心，這一點(diǎn)貨值不會去告你的，告你了大使館也不會費(fèi)盡心機(jī)來找你。大使館會幫你應(yīng)付過去

網(wǎng)友回答：樓主東西確實(shí)發(fā)出了，發(fā)出了給他個快遞單號，快遞丟了是快遞的事情。

網(wǎng)友回答：估計(jì)樓主，昨天晚上，了客戶的菊花 呵呵

網(wǎng)友回答：LZ這是啥事了呀？